Reviews by Jane

I was attracted to the book as I wanted a better understanding of people for my job. I certainly didn't expect that it would change my whole approach to relationships, both Business and personal. Using the techniques suggested I have saved money, received more praise/thanks than I used to, improved both work and personal relationships, and have reduced my own frustration & stress. If people baffle you, or you don't get what you want from them - then read this book.