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The 5 Essential People Skills Speech

The 5 Essential People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts

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Publisher's Summary

Are You as Assertive as You Need to Be in Today's Business Environment?

Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you've lost a little ground after every staff meeting?

Most of us are either too passive or too aggressive in our business lives, and we end up never getting the support, recognition, or respect that we so desire. But this solution-packed program is about to change all that.

Seventy years ago, when the legendary Dale Carnegie taught millions of people how to win friends and influence people, he inspired an interpersonal revolution. In The 5 Essential People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts, his legacy continues into the 21st century.

The business leaders and trainers from Dale Carnegie Training® have discovered that applying appropriate assertiveness to all your interactions is the most effective approach to creating a successful and prosperous career. Once you know and can readily employ these powerful skills, you will be well on your way to new levels of professional and personal achievement.

Whatever you've been wishing for - more respect from your peers and supervisors, more money in your paycheck, better performance from your team - you will see nothing short of a transformation once you put these five essential skills to work for you.

©2004 Dale Carnegie Training (P)2004 Nightingale-Conant

What Members Say

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  •  
    Juan Fandino 11/10/2016
    Juan Fandino 11/10/2016 Member Since 2016
    HELPFUL VOTES
    1
    ratings
    REVIEWS
    6
    3
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    FOLLOWING
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    Overall
    Performance
    Story
    "More of the same"

    Even though it is easy to listen to, it is just a slight variation of "How to win friends and influence people".
    Would not recomend spending time on this book, only on the other one mentioned if you hadn't read it yet.

    1 of 1 people found this review helpful
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  • Orange Monkey
    CA, USA
    14/08/16
    Overall
    Performance
    Story
    "Assertive - Yet Not Aggressive, as a WOMAN"
    Any additional comments?

    I almost didn't get this book because of some of the negative reviews. As I have read, listened to and enjoyed How to Win Friends and Influence People several times since a teenager - I figured this book wouldn't seem to offer any additional value.

    THAT IS PLAINLY NOT TRUE! - at least not for me.

    I have honestly never, ever heard such a CLEAR and pragmatic discussion on the question of effective assertiveness. Perhaps that is because of where I'm currently in my life, and what I've learned this far. I was 'ready' for it.

    Effective assertiveness - is MY main issue, and I think that's a more common issue for women than we might think.

    I believe in the responsibility of speaking up, especially when I'm speaking up on someone else's behalf, or simply for what's been agreed upon, what has been promised and so on. I think I'm being constructively ASSERTIVE, yet I'm probably often coming off as AGGRESSIVE.

    And then I realize that that's how I come across - so I apologize, and back off.

    This book taught me I can stick to my assertiveness, the WHAT, and simply 're-designing' the HOW. I have a very hard time being 'fake'; that is saying stuff I don't mean, so these tips are very pragmatic and useful, in staying assertiveness, yet in a way that make people perceive it as assertiveness, and not aggressiveness.

    We, as humans, have stricter rules for how women can behave, especially when it comes to assertiveness. The balance is more narrow. We are easily judged as aggressive, 'bitch' when behaving in a way that would not just be accepted from a man, but even admired.

    No point in complaining about that.

    Simply learn to play by the rules, so you truly can contribute with everything you can, and enjoy the freedom to speak your mind in order to be a valuable contributor. Keep up your listening skills, admit mistakes, be flexible - AND learn to be ASSERTIVE in an EFFECTIVE way - and there is no limit.

    This book is HIGHLY ENLIGHTENING!

    4 of 4 people found this review helpful

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