©2000 Barbara Pachter & Susan Magee; (P)2009 Gildan Media Corp
Most of what is contained here is common sense wrapped up in buzz words and acronyms. Nothing wrong with that really, but after about 4 hours I was thinking at least 3 hours of this is bumf and not the most interesting or engaging bumf at that! An okay read, but there are lots of better books out there that do the same job much more succinctly and effectively in my opinion.
I was excited to listen to the book and gain insight. After nearly 2 hours listening i had to stop as the narrators dry mouth 'slurp' of the narrator was incredibly irritating. I simply could not follow through and listen to the rest of the book. What i did hear was very detailed but lacked a definite purpose; obviously well researched and a book upon which the author is knowledgeable, but there was nothing i could take away from the limited amount i could listen to. I hope you are able to gain more than i did.
"Overstating the Obvious"
No meat to the book. Offers no tools for positive confrontation. First 5 chapters are merely the author recanting obvious situations where you have opportunities for confrontation. But doesn't actually give any solutions. Not very well recorded either. You hear the author breathing and swallowing for the entire length of the book. Save your money, keep looking.
"Very good book."
This is the type of book for everyone. It teaches you to make a dignified stand for yourself when dealing with all the rude people in the world. It does not promote confrontation, but when you have to confront someone it teaches you how to do it "the right way".
This book focuses on the importance of "positive confrontation" for those who feel like "wimps" in a world of "bullies." Think of Stewart Smallie; "I'm good enough, and gosh darnit people like me."
If you don't consider yourself a "wimp" and you're looking for book that discusses techniques for diffusing conflict without sacrificing objectives, check out Dale Carnegie's "How to Win Friends & Influence People."
"This is a book for most people - Excellent"
I am not sure what other readers say when they say "no meat" to this book. Every person in business needs to read this book. She gives specific examples and how to learn to bring up concerns or confront people. Like dont use "you, never or always" "be polite and powerful" and she shows you what to do to be polite and powerful. She is exactly right! when you hold concerns or issues in and complain, it lowers yourself esteem. This has drasticly improved my ability to talk with people about issues at work and at home.
Sure there are parts that are too much and not needed. The later chapters were not as interesting. But the foundation of this book is solid and practical.
If you want to improve on confronting, getting better at bringing up simple issues and concerns, giving feedback to people or just standing up for yourself, Then this is a must read!
Very good information and advice. I just wish they would have paid a professional narrator to read the book.
"Some good info but very stale and rigid"
Eh, so so. It's always good to examine your assumptions and develop your skills but this was hard to get through.
NA This is a non-fiction instructional book.
The performance was so stale. I think that the one interpersonal point that she missed was that you have to be genuine. You can follow all the etiquette rules in the world but if you don't present as authentic and genuine you can't make connections with people, which is the point of this book. Their performance was a perfect example of stale, not charismatic and not genuine communication. Plus there are way too many lists. I would have preferred that the book be presented in a conversational manner.
Not in a million years.
"Wish I'd read it years ago."
I wish I'd learned this stuff as a teen--as a preteen! Refresher courses in college and after would have been nice, too. I've heard the same basic advice that Pachter and Magee give from a number of other sources, but this book goes into useful depth and detail on how to apply that advice at home, on the go, and on the job. Pachter offers up a practical course in conflict resolution that becomes assertiveness training... or vice versa? This self-help book translates well to the audio format, and its content is delivered in manageable and memorable chunks.
"Power of Positive Confrontation"
Getting to the point. In fact, she never really gets to the point.
I just downloaded it. Body Mind Mastery by Dan Millman
Having read a good deal of books on the subject and having been a store manager for over 35 years for 8 national chains, cut 2/3's of the book out and get to the point...tell us what we want to know. She spent a good deal of time self-aggrandizing how people come up to her at her seminars and tell her things. I don't care. I wouldn't have bought the book if I wasn't already past that point of approval.
No. I wasted a book credit.
This book was recommended by my 87-year-old-mother's Dr. because she has trouble admitting all of the horrible things she has done to her family over the years. I listened to it and, believe me, she will not waste the time with it.
"More than just confrontation advice"
I thought this book was excellent. It's narrated by the author and poorly edited, but that makes her seem more human and friendly. The confrontation advice is simple, yet that is a really good thing to be reminded of. Confronting people is a more simple process than we think. The book also has a ton of good advice on business etiquette and general business communication.
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