Listen free for 30 days

Listen with offer

  • The Heart of Change

  • Real-Life Stories of How People Change Their Organizations
  • By: John P. Kotter, Dan S. Cohen
  • Narrated by: Oliver Wyman
  • Length: 5 hrs and 33 mins
  • 4.0 out of 5 stars (18 ratings)
Offer ends May 1st, 2024 11:59PM GMT. Terms and conditions apply.
£7.99/month after 3 months. Renews automatically.
Pick 1 audiobook a month from our unmatched collection - including bestsellers and new releases.
Listen all you want to thousands of included audiobooks, Originals, celeb exclusives, and podcasts.
Access exclusive sales and deals.
£7.99/month after 30 days. Renews automatically. See here for eligibility.
Pick 1 audiobook a month from our unmatched collection - including bestsellers and new releases.
Listen all you want to thousands of included audiobooks, Originals, celeb exclusives, and podcasts.
Access exclusive sales and deals.
The Heart of Change cover art

The Heart of Change

By: John P. Kotter,Dan S. Cohen
Narrated by: Oliver Wyman
Get this deal Try for £0.00

Pay £99p/month. After 3 months pay £7.99/month. Renews automatically. See terms for eligibility.

£7.99/month after 30 days. Renews automatically. See here for eligibility.

Buy Now for £12.99

Buy Now for £12.99

Pay using card ending in
By completing your purchase, you agree to Audible's Conditions of Use and authorise Audible to charge your designated card or any other card on file. Please see our Privacy Notice, Cookies Notice and Interest-based Ads Notice.

Listeners also enjoyed...

Leading Change cover art
Mastering the Challenges of Leading Change cover art
The Five Dysfunctions of a Team cover art
Managing and Leading People Through Organizational Change cover art
Rock then Roll cover art
Kill the Company cover art
Taking Smart Risks cover art
More Time to Think cover art
Move cover art
Predictable Success cover art
The Talent Masters cover art
The Phoenix Project cover art
The Coaching Habit cover art
The Accidental Creative cover art
Carrots and Sticks Don't Work cover art
The Creator's Code cover art

Summary

John Kotter's international best seller Leading Change struck a powerful chord with legions of managers everywhere. It acknowledged the cynicism, pain, and fear they faced in implementing large-scale change - but also armed them with an eight-step plan of action for leaping boldly forward in a turbulent world.

Now, Kotter and co-author Dan S. Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through compelling, real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior?

Based on interviews within over 100 organizations in the midst of large-scale change, The Heart of Change delivers the simple yet provocative answer to this question, forever altering the way organizations and individuals approach change. While most companies believe change happens by making people think differently, Kotter and Cohen say the key lies in making them feel differently. They introduce a new dynamic - "see-feel-change" - that fuels action by showing people potent reasons for change that spark their emotions.

Organized around the revolutionary eight-step change process introduced in Leading Change, this story-driven book shows how the best change leaders use not just reports or analysis, but gloves, video cameras, airplanes, office design, and other concrete elements to impel people toward positive action. The authors reveal how this appeal to the heart - over the mind - motivates people to overcome even daunting obstacles to change and produce breathtaking results.

For individuals in every walk of life and companies in every stage of change, this compact, no-nonsense book captures the heart - and the how - of successful change.

©2002 John P. Kotter and Deliotte Consulting LLC (P)2008 Macmillan Audio

Critic reviews

"Kotter and Cohen demonstrate the critical difference that focus, faith, leadership, commitment and creativity make in winning employees' hearts, offering good stories that truly apply to each topic." ( Publishers Weekly)

What listeners say about The Heart of Change

Average customer ratings
Overall
  • 4 out of 5 stars
  • 5 Stars
    4
  • 4 Stars
    11
  • 3 Stars
    2
  • 2 Stars
    1
  • 1 Stars
    0
Performance
  • 4.5 out of 5 stars
  • 5 Stars
    4
  • 4 Stars
    6
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Stars
    0
Story
  • 4 out of 5 stars
  • 5 Stars
    4
  • 4 Stars
    6
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    1

Reviews - Please select the tabs below to change the source of reviews.

Sort by:
Filter by:
  • Overall
    5 out of 5 stars

A Kotter Classic

This was abgreat read. I found the many examples of change very thought provoking and helpful.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    2 out of 5 stars
  • Performance
    3 out of 5 stars
  • Story
    1 out of 5 stars

Easy Listening

While this book is an easy book to listen and comprehend, it is far from life changing. Stories of company transformations, one airline producer changed using radical new ideas, these ideas in fact are straight from the Toyota production system.
The book focuses the change process on successful change with little explanation of why each change needs a different assessment, even within the same company.
Over all there are far better books on change management, but worthy of a listen as a first introduction to understanding change.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!