Your friend's mother-in-law is visiting from Korea. When greeting her, do you bow, shake hands, or kiss her on both cheeks?
The meeting with his international customers is going well for the corporate president - until he gives the thumbs-up sign. Why?
You welcome your new neighbors with a bouquet of your prizewinning daffodils. Yet your beautiful yellow blossoms are met with looks of shock and horror. Why?
Discover the answers in this incisive, award-winning guide to etiquette, now thoroughly revised to reflect today's truly multicultural society. Both highly informative and entertaining, Multicultural Manners gives you the understanding you need, the perfect words to say, and the correct behavior to use in a wide range of cross-cultural situations.
The book features completely updated etiquette guidelines with special emphasis on post-September 11 culture clashes, as well as a brand-new section that demystifies unfamiliar cultures in the news. Norine Dresser identifies key cross-cultural hot spots and suggests methods that foster respect for diversity. You'll discover:
PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio.
©1996, 2005 Norine Dresser (P)2012 Audible, Inc.
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"Helpful book. Worth the read."
The book was helpful. The author did the best that a journalist can do. It would have been better if she spent her life traveling the world and had her own perspectives rather than reporting the stories of others (which limits her own understanding). However, I understand she wrote for a newspaper for 20+ years on multicultural manners. She did do a good job, and I did learn from her findings. Combining Norine Dresser's Multicultural Manners with Terri Morrison's Kiss, Bow, or Shake Hands and a diverse range of travel experiences, and you're a pretty well-rounded individual.
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