- From the April 2006 issue of Harvard Business Review
©2006 by the President and Fellows of Harvard College, All Rights Reserved; (P)2006 Audible Inc.
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"Exemplary Work by Kellerman, Apology & Leadership"
It's interesting to note how effective a good, well-timed and genuine apology can be. It's a true mark of leadership, when one recignizes the need to atone.
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