To generate greater profits, you must offer the highest quality of customer service to people after they have bought the product or service. The most important sale is not the first sale, it's the second sale.
PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.
©2016 Brian Tracy (P)2016 Gildan Media LLC
As usual Brian Tracy brings a lot of good points into your consciousness but the poor quality of performance and recording quality do detract from the book. Overall I would recommend
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