©2008 Dr. Tony Alessandra; (P)2008 Made For Success
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Using the acronym "CARESS" as a mnemonic to cover the main points to listen better to anyone, in any circumstances, is clever and effective. This audiobook provides many examples and useful exercises to try as soon as you want. I would recommended this audiobook to anyone who wants to improve their listening skills but is not quite sure where to start.
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